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Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software
June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
Seven IT Strategies to Help Survive the Downturn by IBM.
June 2008 - (Free Research) CompuCom, a leading IT outsourcing company, recommends that CIOs focus on seven fundamental IT strategies in order to reduce costs and drive greater value from the infrastructure.
Outsourcing Systems Management by OnForce, Inc.
July 2008 - (Free Research) This whitepaper is based on an OnForce/TechTarget webcast entitled “Outsourcing Systems Management.” The demand for outsourcing is discussed from the perspective of a business but not from a technology perspective.
Are you ready for outsourced systems management? by OnForce, Inc.
July 2008 - (Free Research) In a Webcast presentation, Noel, Ptak & Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers.
The End of Application Deployment by Citrix
April 2008 - (Free Research) Virtualized application delivery can dramatically improve the application experience for both the end user and its IT stewards by cost-effectively and efficiently streamlining, securing and managing business applications.
zTestArchitect™ Test Automation Toolset by Logigear Corporation.
zTestArchitect is a keyword driven test automation tool for functional testing at the center of a complete test automation framework that will enable your testing team to test earlier, test more, reduce costs and speed time-to-market.
Network Management and Applications Performance Services by Alcatel Lucent
August 2008 - (Free Research) This whitepaper examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.
Converged Communications Solutions by Hewlett-Packard Company
June 2008 - (Free Research) In this white paper learn how professional services skills, industry systems integration leadership, plus strategic partnerships with leading enterprise telecommunications system suppliers combine to enable what is commonly referred to as Unified Communicate.
Overcoming Web 2.0 Challenges Through Load Testing by Keynote Systems
July 2008 - (Free Research) Keynote LoadPro is an outsourced Web load testing service. Expert consultants test your site with real-world Internet traffic and uncover performance problems long before they impact your business.
The Rise of Storage-as-a-Service by Iron Mountain Digital
April 2008 - (Free Research) The Storage-as-a-Service approach spearheaded by Iron Mountain Digital, supports online data protection and recovery, digital records management, and information destruction.
Developing a Business Continuity Strategy by CDW Corporation
March 2008 - (Free Research) This white paper discusses the technologies and techniques necessary for an optimized business continuity strategy.
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