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Your search for keyword: E-Learning Customer Service Tools returned 278 results.
 
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Data Center Management | Virtualization | Storage Management | Enterprise Systems Management | Availability, Performance and Problem Management | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Application Management and Maintenance | Business Process Management (BPM) | Application Servers | Disk-based Backup & Storage/ RAID

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Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM

December 31, 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Helps Customers Reduce Spending on Power, Hardware, and Software by Dell and Microsoft

August 09, 2009 - (Free Research) Companies that seek infrastructure consulting from Dell often want to cut expenditures. Dell can help customers reduce costs by taking advantage of Windows Server 2008 R2, Windows 7, and Dell products and services. Read this case study to learn more!
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Introduction to CloudController by InContinuum Software

September 01, 2009 - (Free Research) Watch this webcast to learn how to design a cloud-based services platform from your virtual infrastructure to improve operational efficiency. Discover a Web-based application that automates virtual configuration, chargeback, provisioning and deployment. Learn how to set-up multi-level user hierarchy to enhance IT security.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Virtualizing Microsoft® Exchange Server 2007 on Dell™ Systems Running Microsoft Windows Server® 2008 Hyper-V™ by Dell and Microsoft

April 01, 2009 - (Free Research) In this paper, various configurations of Exchange Server 2007 are tested in physical and virtual environments to evaluate the performance scalability and to understand the sizing requirements for Exchange Server 2007 in a virtualized environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Northern Storage Suite: Return On Investment by Northern Parklife

December 05, 2008 - (Free Research) Northern Storage Suite delivers financial returns in three ways: by improving utilization of existing resources, by reducing the pace of hardware investment and by reducing the need for administrative intervention in data management. This paper provides details on these three benefits and how this storage solution can benefit your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer case studies using HP Business Availability Center by Hewlett-Packard Company

June 01, 2009 - (Free Research) Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Virtualization Consulting Services Video by Dell, Inc. and Intel

September 03, 2009 - (Free Research) Virtualization is a rapidly evolving technology with many moving parts, making increasingly difficult for customers to develop an effective strategy. Every organization moves at a different pace. Dell delivers tailored solutions for every customer.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance by Shavlik Technologies

July 20, 2009 - (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Zine: THE GREEN AND VIRTUAL DATA CENTER - Chapter 4: IT Infrastructure Resource Management by SearchStorage.com

August 01, 2009 - (Free Research) Best practices, people, processes, and procedures combine with technology tools, hardware, software, networks, services, and facilities to enable a virtual data center. The importance of this chapter is to understand how all these elements coupled with existing and emerging technologies can be applied to improve IT service delivery.
(EZINE) VIEW ABSTRACT | GO TO

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast by Cast Iron Systems

March 03, 2009 - (Free Research) Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Managing Linux Server Sprawl with Red Hat Satellite by Red Hat

September 03, 2009 - (Free Research) This webcast addresses the challenges of server sprawl and introduces a new tool to help overcome them. Discover how this technology enables simplified management of your Linux environment and reduces administrative costs.
(WEBCAST) GO TO WEBCAST

Data Center Automation - Facing the Air of Change by Wipro Technologies

June 12, 2009 - (Free Research) Many IT organizations still perform a majority of Data Center administration tasks manually. Today, manual techniques are obsolete as Information Technology is required to manage complex multivendor infrastructures cost-effectively. There is one way to meet this challenge and that is Automation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast by Cast Iron Systems

March 03, 2009 - (Free Research) View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Citrix XenServer - Enterprise-Class, Cloud-Proven Virtualization. Free. by Citrix

July 01, 2009 - (Free Research) XenServer is the only free, enterprise-class virtualization platform. With powerful features such as live migration and centralized multi-node management, your datacenter is instantly smaller and smarter. For free. You can't afford not to download it now.
(DOWNLOAD) GO TO DOWNLOAD

Taking Network Configuration and Change Management to the Next Level by Dorado Software

October 15, 2009 - (Free Research) This E-guide addresses configuration and change management in a partially virtual environment. Topics include: reporting on and managing virtual servers, the effects of physical changes on servers, how to extend change management processes like ITIL to cover the SAN, and handling human problems between the networking, datacenter, and storage teams.
(EGUIDE) VIEW ABSTRACT | GO TO

CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc.

June 01, 2008 - (Free Research) Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Reduce Your Server Footprint with SQL Server 2008 -- Rely on SQL Server 2008 to Consolidate Database Servers by Dell, Inc. and Intel

September 01, 2009 - (Free Research) With its new unified management and auditing tools, SQL Server 2008 makes it easier to manage multiple instances on fewer servers. And by hosting these instances on Dell PowerEdge Servers powered by multi-core processors, you can guarantee the best levels of availability, as well as ensure the best possible performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Examining Blade Servers and Virtualization and the Related Channel Opportunities by Dell, Inc. and Intel

October 21, 2009 - (Free Research) In this expert E-Guide, brought to you by SearchSystemsChannel.com and Dell, you will discover the critical role blade servers play in your customers' virtualization plans.
(EGUIDE) VIEW ABSTRACT | GO TO

SharePoint E-zine Volume 13: Nailing Down SharePoint Service-Level Agreements by SearchWinIT

August 17, 2009 - (Free Research) Set the terms for server availability in your SharePoint governance document as part of a service-level agreement. Learn in this month's issue how to create realistic metrics that go hand in hand with governance policies. Looking for a hosting provider for your SharePoint installation? Find out which questions to ask to get the best deal.
(EZINE) VIEW ABSTRACT | GO TO

Cutting Costs with Greener IT by Wipro Technologies

October 01, 2009 - (Free Research) The tools for assessing enterprise-level green practices have evolved from do-it yourself Excel spreadsheets to elaborate carbon accounting software suites available on a subscription basis. By first determining a baseline, organizations can set clear goals for adopting greener IT practices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell completes virtualization deployment for heavy-equipment dealer Kelly Tractor in 20 days by Dell and VMware

July 01, 2008 - (Free Research) An aging, proprietary enterprise resource planning (ERP) system at Kelly Tractor limited the company's ability to integrate information from separate departments and build new, innovative sales and services tools. Read how the company benefited from Dell and VMware virtualization.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Podcast- Offering the Cloud to your Clients by Google Apps Authorized Reseller Program

September 25, 2009 - (Free Research) In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Branch Modernization by Microsoft

June 01, 2009 - (Free Research) Your organization can reduce information technology (IT) costs, improve IT service levels, and enable new business scenarios by adopting best practices that will enable you to modernize your branch infrastructure. These best practices presented in this paper include virtualization, centralized management, and increased network efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Guide to Backup and Virtual Servers by SearchStorage.com

September 09, 2009 - (Free Research) This Essential Guide offers a collection of tips, tools and techniques that you can use to back up your virtual servers more efficiently. Find out about the intricacies of using VMware's Consolidate Backup (VCB) application, get tips on how to fine-tune your current backup app for virtual servers, and read about the common problems and solutions.
(EGUIDE) VIEW ABSTRACT | GO TO

E-book: Automate configuration changes and save your data center millions by BMC Software, Inc

November 03, 2009 - (Free Research) Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.
(EBOOK) VIEW ABSTRACT | GO TO

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