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Your search for keyword: Customer Service/Help desk returned 63 results.
 
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North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD

July 01, 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc. by BMC Software, Inc

October 29, 2009 - (Free Research) Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Oracle Solutions eXpo Virtual Seminar by Oracle Corporation

October 05, 2009 - (Free Research) Join Oracle and our Partners at Oracle Solutions eXpo Online, a FREE virtual conference, on Thursday, December 10, 2009 for IT experts and business decision makers.
(VIRTUAL SEMINAR) GO TO

Customer case studies using HP Business Availability Center by Hewlett-Packard Company

June 01, 2009 - (Free Research) Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Virtualization Consulting Services Video by Dell, Inc. and Intel

September 03, 2009 - (Free Research) Virtualization is a rapidly evolving technology with many moving parts, making increasingly difficult for customers to develop an effective strategy. Every organization moves at a different pace. Dell delivers tailored solutions for every customer.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance by Shavlik Technologies

July 20, 2009 - (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM

December 31, 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Examining Blade Servers and Virtualization and the Related Channel Opportunities by Dell, Inc. and Intel

October 21, 2009 - (Free Research) In this expert E-Guide, brought to you by SearchSystemsChannel.com and Dell, you will discover the critical role blade servers play in your customers' virtualization plans.
(EGUIDE) VIEW ABSTRACT | GO TO

Dell Helps Customers Reduce Spending on Power, Hardware, and Software by Dell and Microsoft

August 09, 2009 - (Free Research) Companies that seek infrastructure consulting from Dell often want to cut expenditures. Dell can help customers reduce costs by taking advantage of Windows Server 2008 R2, Windows 7, and Dell products and services. Read this case study to learn more!
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Managing Third-Party Compliance by Embarcadero Technologies, Inc.

September 11, 2009 - (Free Research) In this podcast featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to meet changing information compliance regulations. Gain insight into various modeling options to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc.

June 01, 2008 - (Free Research) Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast by Cast Iron Systems

March 03, 2009 - (Free Research) Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast by Cast Iron Systems

March 03, 2009 - (Free Research) View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Introduction to CloudController by InContinuum Software

September 01, 2009 - (Free Research) Watch this webcast to learn how to design a cloud-based services platform from your virtual infrastructure to improve operational efficiency. Discover a Web-based application that automates virtual configuration, chargeback, provisioning and deployment. Learn how to set-up multi-level user hierarchy to enhance IT security.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Optimizing the Data Center for Cost and Efficiency by Dell India

April 14, 2009 - (Free Research) The current state of the datacenter demands a transformation that helps in improving space utilization and lowering power consumption while still providing the scale and availability the business requires. Read this report to learn how your organization can optimize data center efficiency and lower costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast- Offering the Cloud to your Clients by Google Apps Authorized Reseller Program

September 25, 2009 - (Free Research) In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

5 Steps to Reducing Downtime: Best Practices for Windows Server Application High Availability by Marathon Technologies

September 28, 2009 - (Free Research) This white paper discusses five steps for protecting Windows Server applications from downtime, offering established best practices to reduce potential single points of failure and ensure rapid recovery or continued operations in the event of failure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Branch Modernization by Microsoft

June 01, 2009 - (Free Research) Your organization can reduce information technology (IT) costs, improve IT service levels, and enable new business scenarios by adopting best practices that will enable you to modernize your branch infrastructure. These best practices presented in this paper include virtualization, centralized management, and increased network efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simple, Affordable Disaster Recovery Automation in the Virtualized IT Datacenter by Dell, Inc.

May 13, 2009 - (Free Research) In this session, we will review the latest advancements in protecting against disaster in virtual environments and highlight real-world customer experiences.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-book: Automate configuration changes and save your data center millions by BMC Software, Inc

November 03, 2009 - (Free Research) Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.
(EBOOK) VIEW ABSTRACT | GO TO

eBook: A Holistic Approach to Data Protection by SearchCIO.com

April 22, 2009 - (Free Research) In this eBook the SearchCIO.com team discusses how Data Protection encompasses a host of technologies, business processes and best practices. Government regulations threaten dire consequences for noncompliance, and compromised data quickly becomes a public relations and customer retention issue.
(EBOOK) VIEW ABSTRACT | GO TO

Securing Virtualization in Real-World Environments by IBM

June 25, 2009 - (Free Research) This paper examines many of the concerns associated with virtualization and describes how the breadth of security experience, focused under the IBM Security Framework, helps customers better understand and prioritize these risks, and helps build a strong security posture that positions organizations to reap the full rewards of this technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solaris ZFS File System Features and Enhancements in the Solaris Operating System for Enterprise Users by Sun Microsystems, Inc.

November 2008 - (Free Research) Solaris ZFS file system helps companies take advantage of open storage platforms, enhance data services, and ease administration, as evidenced by many Sun customers worldwide.
(BOOK) VIEW ABSTRACT | GO TO

7 Ways to Make Your Data Center Infrastructure More Efficient by Datalink and NetApp

August 2009 - (Free Research) This white paper outlines some of the top ways that organizations can achieve great efficiencies in their environments and drive benefits ranging from steep capital savings to streamlined operations. It also illustrates how Datalink customers have implemented these methods in their architectures.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The True Cost-Savings Story Behind WAN Optimization by Riverbed Technology, Inc.

March 2006 - (Free Research) Looking for solid data behind the cost-savings story of WAN optimization? In this paper, NetForecast analysts interviewed customers who have deployed this solution, and the results show that this technology has significant strategic business value to companies.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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