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Customer Relationship Management (CRM)
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Customer Experience Management (CEM)
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Enterprise Resource Planning (ERP)
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Application Integration
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Application Management and Maintenance
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Business Process Management (BPM)
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Enhancing SQL Reporting Services with Double-Take by Double-Take Software.
February 2008 - (Free Research) Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data.
Application Performance Brief: Oracle Applications by Blue Coat
March 2008 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle’s core relational database management system technologies.
Choosing the Best CRM for Your Organization by Oracle Corporation.
August 2008 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
Taking On-Demand CRM Integration to the Next Level by Oracle Corporation.
June 2008 - (Free Research) This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle’s vision and solution for comprehensive integration with Oracle’s Siebel CRM On Demand.
CRM Your Salespeople Will Love by Oracle Corporation.
August 2008 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Managed Customer Correspondence for Financial Services by EMC Corporation.
August 2008 - (Free Research) Aite Group surveyed people who were either within five years of retiring or within five years of having been retired. Read this survey to learn their preferences of technology requirements for meeting on-demand document management capabilities.
What You Need to Know to Become More Productive by Cisco Systems, Inc
October 2008 - (Free Research) To make your company become more productive it has to start with a secure network foundation that keeps your workforce connected to your customer database, business applications, and other resources wherever they go.
Productivity 101: Four Things You Need to Know by Cisco Systems, Inc
August 2008 - (Free Research) Faster, smarter, more adaptable - these are the hallmarks of highly successful companies. Maximizing productivity is the key to their success. Read this paper to learn what you need to know to be more productive.
Ten Tips to Stay Competitive by Cisco Systems, Inc
August 2008 - (Free Research) Read this whitepaper to learn 10 tips for using network technology to help your business work more efficiently. Discover how to cut costs, improve customer satisfaction, and stay ahead of the competition.
10 Reasons to Get Your Support Software as a Service by Parature Inc.
May 2008 - (Free Research) Explore the top 10 reasons you should get your software as a service. Learn how you can leverage key application, accelerate ROI and achieve global availability with an on-demand model.
Empowering the Mobile Enterprise by CDC Software
September 2008 - (Free Research) This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity.
A Unique Approach to Reducing MTTR by NetScout Systems, Inc.
June 2008 - (Free Research) Read this paper to find out how to reduce troubleshooting and downtime caused by network and applications problems
The RMA Model: Managing Inventory outside the Four Walls by Clear Spider Inc.
August 2008 - (Free Research) Clear Spider provides an easy to use Return Merchandise Authorization (RMA) application that eliminates many of the problems involved in managing returns. This paper discusses how customers have benefited from the use of the RMA system.
Protect Your Customer Data for Peace of Mind by Cisco Systems, Inc
February 2008 - (Free Research) When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools. Read this paper for advice on how to protect your customers data for piece of mind.
The VMI Model: Managing Inventory outside the Four Walls by Clear Spider Inc.
August 2008 - (Free Research) Vendor Managed Inventory (VMI) is a business model that allows supplier/manufacturer organizations to access, control, and replenish inventory for their customers. Clear Spider is the industry leader in VMI technology.
The CMI Model: Managing Inventory outside the Four Walls by Clear Spider Inc.
August 2008 - (Free Research) Customer Managed Inventory (CMI) is a business model that allows organizations to: access, control and replenish inventory from their manufacturers or suppliers. Read this paper and learn about Clear Spider’s CMI technology.
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