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Weighing your call center hosting options by inContact
December 17, 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.
Verizon Communications Red Hat Innovation Award Winner Optimized Systems: Case Study by Red Hat
January 15, 2010 - (Free Research) Verizon had an increasing need to consolidate and standardize business applications, most notably, its Enterprise Resource Planning system. After a thorough evaluation period of multiple open source vendors, Verizon selected Red Hat Enterprise Linux as the standard operating system for the mission critical business application migration project.
Microsoft Exchange Server 2007: Performance on VMware vSphere 4 by Global Knowledge
September 21, 2009 - (Free Research) Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere 4 environment.
Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge
December 2008 - (Free Research) Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Live Chat: Unified Messaging features of Exchange 2010 by Microsoft
December 2009 - (Free Research) Tune into this podcast featuring Jon Brown, Publisher of the Data Center media group, who answers chatters' most asked questions on Exchange 2010 and how it will help with unified communications implementation. Gain insight into the key differences between Exchange 2007 and 2010 as well as features regarding security and emails encryption.
Can Your SharePoint® Backup Harm Your Business? by AvePoint, Inc.
May 2008 - (Free Research) This white paper is intended for IT Professionals who are responsible for helping companies evaluate, plan and execute data backups for SharePoint. It will address a multitude of questions about backup and recovery.
Calculator: Compare the Storage Systems of Different Vendors by Xiotech Corporation
November 2009 - (Free Research) The Xiotech Value Index was designed to establish an industry benchmark for evaluating disparate data storage systems. This formula determines each system’s “Value Index” by taking a holistic view of the system, analyzing its functionality versus its cost. Higher Value Indexs are more desirable.
Dell™ | VMware ESX/ESXi 3.5 Virtualization Reference Architecture by Dell and VMware
September 2008 - (Free Research) This white paper describes validated architectures for Dell | VMware™ virtual infrastructures. The Virtualization RA is intended to provide customers with an example basis to consider, evaluate, and select the Dell virtualization solution components that best fit their requirements.
Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent by Microsoft
September 2009 - (Free Research) REEDS Jewelers is a full-service, multichannel jewelery retailer with 67 stores in the United States and an online presence. REEDS subscribed to Microsoft® Business Productivity Online Standard Suite, part of Microsoft Online Services, to give employees online access to the latest communications programs.
Virtual Data Center E-Zine - Volume 9 by Virtual Data Center E-Zine - Volume 9
April 2009 - (Free Research) In this month's issue of Virtual Data Center, learn how to reduce the number of physical servers even more by focusing on the process of virtual machine placement on host servers.
E-Guide: Control Sprawl in Your Virtual Server Infrastructure by Hewlett-Packard Company
February 2010 - (Free Research) In this expert E-Guide, brought to you by SearchServerVirtualization.com and HP, you will learn how to successfully reduce virtual server sprawl in your organization. Discover how to effectively track and manage virtual machines to minimize sprawl in a fast-growing deployment.
Open, Manage, and Accelerate SSL Encrypted Applications by Blue Coat
September 2007 - (Free Research) Enterprise users and their data have never been further apart. Business pressures that keep employees out of headquarters and close to customers and partners have met head-on with other drivers that are bringing far flung servers back to the datacenter.
The Evolving Branch Office by SonicWALL
November 2009 - (Free Research) With nearly 90% of companies operating a virtual workplace and large percentages of employees working away from home office or the primary data center, IT must support ever-increasing numbers of remote and virtualized workers. This E-Guide details the security and optimization best practices for various types of branch offices.
Email and Web Security SaaS by Webroot Software, Inc.
April 2009 - (Free Research) Read this paper to learn about the many offerings of Webroot's Software as a Service (SaaS)-delivered e-mail and Web security suites, including anti-spam, anti-spyware, anti-virus, and email archiving and encryption.
Delivering a Successful SaaS Model with Managed Hosting by Verio
January 2010 - (Free Research) Some of the world’s most well-known brands, from Chase Bank to NBC Universal to PepsiAmericas, rely on The Revere Group as their trusted technology advisor. Learn how they were able to achieve increased revenue and fast response to customer requirements with flexible, high performance hosting from Verio.
Using an Archiving Strategy to Achieve Greater Efficiency by Datalink and Symantec
August 2009 - (Free Research) Unstructured data is the largest growing data segment today. Some IT groups are turning to archiving solutions to lower cost, reduce risk, and make better use of resources. This podcast will explain how archiving strategies can help drive efficiency in the data center.
Genentech on Google Apps by Google Apps
December 2008 - (Free Research) Please join Todd Pierce, VP of Information Technology, Genentech, as he explains why his organization chose Google Apps. Genentech was considering replacing its data center. But thanks to cloud computing from Google, the company no longer has to execute the expensive process.
Cloud Computing - Latest Buzzword or a Glimpse of the Future? by Google Apps
February 2009 - (Free Research) This paper provides a snapshot of what is happening in the arena of cloud computing. What are the benefits? Why are businesses embracing it? What does it mean to a business owner or executive? How does it affect the workplace? What are the payoffs and the pitfalls? Is it really ready for "prime time"?
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